ShaoWei Ong appointed HR head at Mandarin Oriental Hotel Group

ShaoWei Ong has been named chief people and culture officer at Mandarin Oriental Hotel Group.

 

She takes over from Amanda Hyndman, who will now focus solely on her role as chief operating officer.

 

Ong has over 22 years’ experience in HR and joins from Jardines, where she was group human resources director at both Jardine Schindler and Livi Bank.

 

Prior to that, she was vice-president of HR for Sony Music Group across Asia and the Middle East and head of the Starwood Academy Asia Pacific in Shanghai. She has also held leadership roles across Secoo Group, Wyndham Hotel Group in Asia and United Overseas Bank (Malaysia).

 

Ong will be reporting into group chief executive Laurent Kleitman and stand on both the executive committee and group leadership team. She will be based in the Hong Kong head office.

 

Kleitman, group chief executive of Mandarin Oriental, said: “We are delighted to welcome ShaoWei to Mandarin Oriental. Her extensive experience across multiple sectors, combined with her expertise in leadership and culture transformation, makes her an invaluable addition to our team. We are confident that her vision and insight will inspire our colleagues worldwide and further elevate our legendary service and exceptional guest experiences.”

 

Ong added: “It is an honour to join Mandarin Oriental, a brand that epitomises excellence in hospitality at such a pivotal time. I look forward to working with the talented teams across the globe to build on the group’s legacy, ensuring our people remain inspired and empowered to deliver the legendary service Mandarin Oriental is known for.”

 

Mandarin Oriental Hotel Group operates 41 hotels and 12 residences across 26 countries and territories. It launched Mandarin Oriental Mayfair in London last year.