HTF urges Asian restaurateurs towards NVQs
Asian restaurateurs must wake up to training if they are to reap the benefits of their current popularity, says the Hospitality Training Foundation (HTF).
The training organisation wants Asian restaurateurs and chefs to participate in its nationwide study intended to help the ethnic sector gain better access to National Vocational Qualifications (NVQs).
It is the only solution to the growing recruitment crisis they face, warns HTF consultant Rizvanna Arrain.
Take-up of NVQs and Scots equivalent, SVQs, has been low among Asian restaurateurs because they are perceived to be for Western cuisine only. Other barriers to training are the system's bureaucracy and the need to convince employers of the benefits, said Arrain.
"There are real business benefits to be had from NVQs. Staff are more motivated, give better service to customers and stay longer with the company," she claimed.
Terry Ellis, of Oriental Restaurants, which supports the study, said: "Asian restaurants used to rely on family members for staff but that's no longer possible. Encouraging training will help employers attract the right people."
Chinese restaurant group Good Earth is also involved in the project. "NVQs can secure a future supply of skilled labour in the industry. Recruitment has always been difficult but now the problem is acute," said chief executive Holland Kwok.
The HTF plans to produce the results of its study next March and the research will be used to influence the revised standards in NVQs, due to be published in January 1999.
Meanwhile, the HTF would like to hear from anyone with views on training, skills shortages and NVQs/SVQs in Asian restaurants. Call Rizvanna Arrain on 0181-579 2400.