Play it again, Sam 13 December 2019 Sam Harrison returns to the floor at Hammersmith’s Riverside Studios, where his brasserie is set to be a blockbuster
In this week's issue... Play it again, Sam Sam Harrison returns to the floor at Hammersmith’s Riverside Studios, where his brasserie is set to be a blockbuster
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NVQs are linked to profits

01 January 2000
NVQs are linked to profits

Pub company Scottish & Newcastle Retail says there is a direct link between the number of trained staff and profit levels in its pubs.

Research among 200 employees has shown:

  • Growth is 4.5% higher in pubs with more than 60% qualified staff, compared with those where less than 20% of employees have NVQs.

  • Pubs with a large number of NVQ-trained staff are on average £350 further ahead of their weekly sales targets than those with a smaller number of trained employees.

  • The year-on-year increase in trading profits of pubs with a high level of NVQs is on average 10.5% higher than pubs with low NVQ activity.

The company says NVQs enable bar staff to "recognise the importance of their jobs".

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