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Bourne Leisure Group Limited

Stand: 17

Normandy Court, 1 Wolsey Road, Hemel Hempstead, Herts HP2 4TU

Tel: 01442 244 006

Contact: Steve Mullings

The Bourne Leisure Group is a rapidly expanding leisure company with more than 20 large holiday parks in resorts in the UK, the USA and Canada.

The past decade has seen an aggressive expansion programme, not only in the number of parks being owned and operated, but also in the size and quality of the businesses and amenities provided. Many caravan parks now enjoy facilities such as leisure suites with saunas, jacuzzis and gym areas.


General park managers, responsible for the overall profitability of the park – co-ordinating various outlets and facilities through a team of heads of departments.

Sales managers, responsible for achieving sales targets within predetermined marketing budgets – training, developing and motivating a sales team of four to eight people.

Food and beverage management, responsible for the overall profitability of the park’s bars and food areas.

Reception management, responsible for the reception team, holiday bookings targets and customer liaison.

Sales personnel, responsible for developing leads and generating sales on the holiday park through giving presentations to all prospective customers.


Management trainees are offered an individually tailored programme covering all departments over a 12- to 15-month period.

Blackpool & the Fylde College

Stand: 6

School of Management, Hospitality & Food, Ashfield Road, Bispham, Blackpool, Lancs FY2 0HB

Tel: 01253 352 352 (extension 2299)

Contact: Mr EGreenhalgh

As well as being Europe’s busiest resort, Blackpool has one of the leading institutions in Europe, providing education and training programmes for the local hotel and catering industry. The college’s School of Management, Hospitality and Food offers a wide spectrum of courses.

A new three-year modular BA (Hons) course in Hospitality Management (awarded by Lancaster University) started in September 1994, with the addition of an International Hotel Management four-year honours degree, which includes a one-year paid placement abroad. The long-established and popular two-year BTEC Higher National Diploma in Hotel, Catering and Institutional Management and the other in Culinary Arts. A BA/BA (Hons) in Hotel and Catering Management is available to students who successfully complete their HND programme.

The college welcomes, those working in industry who wish to extend their knowledge and acquire new qualifications. Blackpool offers students a distinctive and memorable experience, with opportunities to undertake exciting industrial placements in a wide range of organisations, both in this country and abroad.

Together with the attractions of this lively resort, and the benefit of inexpensive accommodation, the college provides first-class programmes delivered by friendly and experienced staff.

Compass – Retail Catering Division

Stand: 44

UK Retail Catering Division

Queen’s Wharf, Queen Charlotte Street, Hammersmith, London W6 9RJ

Tel: 0181-563 8150

Contact: Karina Riddiford or Alex Clarke

Compass Plc has grown at a phenomenal rate over the past few years into an internationally renowned organisation.

One of the key divisions of the Group is the UK Retail Catering Division, which manages the successful leisure, retail and travel catering operations. We respond to the needs of the different customer markets with imaginative brands, including: Burger King, Pizza Hut, Upper Crust, Café Select, Coopers, Bonapartes, Off Licences, Quicksnack, Lemon Tree, Le Croissant Shop, Dixie’s Donuts and Ginghams.

Our market-place is anywhere – serving the public when travelling, shopping or at leisure. This can include airports, department stores, leisure centres, shopping malls, theme parks, museums and railway stations.

Some of our latest ventures include being involved with Eurotunnel, Glades Shopping Centre in Bromley, Gatwick Airport, Grafton Shopping Centre in Cambridge and Fantasy Island Theme Park in Lincolnshire.

If you have enthusiasm and the ability to succeed in a fast-moving business, and you want to be part of our success story then we have the career opportunities for you.


Management trainees, unit managers and assistant managers.

Countryhouse Hotels International

Executive Search

Stand: 20

UK office: 76 Long Lane, London EC1A 9ET

US office: Charlottesville, PO Box 2429, Virginia 22902, USA

Tel: 0171-726 6274

Contact: Carolyn Brown

CountryHouse Hotels International Executive Search has recently joined up with its sister company DFMS Ltd, a London-based development and financial management company with a proven track record in hotel and resort development in the USA and UK.

CountryHouse Hotels provides hotel and resort operational, development, financial management and executive search services. The company is centrally located in Charlottesville, Virginia, USA, and now will also conduct business with Europe from its London office.

CountryHouse Hotels is headed by its founder and president, Grant Howlett. His international and professional background includes more than 20 years’ experience in some of the world’s top award-winning country houses, resorts and restaurants. The management team includes professionals and specialists in hotel, country house, resort and restaurant development, pre-opening operations, executive recruitment and legal and financial consulting.

The London-based office deals with all hospitality recruitment enquiries for the UK and offers its executive search clients and candidates the highest standards of confidentiality, as well as resources to assist you in your planning and application for work visas for employment in the USA.

Exchange Bar Diners

Stand: 27

Sutherland House

3 Dukes Meadow, Millboard Road, Bourne End, Bucks SL8 5XF

Tel: 01628 648 103

Contact: Clare Jackson

Saratoga Sizzlers, Ultimate Touchdowns, Pampered Pussy Pies – with scintillating dishes like these on the menu, it is no wonder that Exchange Bar Diners is the fastest growing American themed restaurant brand in the UK. Currently, we are right in the middle of a demanding growth plan, and doubling the size of our 21-strong estate.

Being part of Allied Domecq, the second largest spirits company in the world, gives us the resources to ensure the growth of the brand. You will already know Allied Domecq for Baskin Robbins, Dunkin’ Donuts and brewing giant Carlsberg-Tetley. Allied Domecq also controls an estate of more than 2,000 pubs – operated by familiar names like Taylor Walker in London, Ansells in the Midlands and the Tetley Pub Company in the North and Scotland.

For years, we have had a policy of developing our own employees to positions of authority. But now we are growing larger we realise the need to bring in dynamic, dedicated people from outside the company. The way we like to work is to recruit people with the necessary ability and intelligence at a young age and then invest heavily in their development. We bring new people in to the company at all levels, so if you have some experience, don’t worry – you won’t necessarily be starting at the bottom.

A fast-growing fun brand with scope for career development, a commitment to your development and future prospects -that’s Exchange Bar Diners.

Forte (UK) Ltd

Stand: 26

Forte Recruitment

PO Box 2033, London W1H 1GH

Tel: 0171-439 3898

Contact: Jeanette Hix or Jill Sandilands

Forte is one of the world’s leading hotel and restaurant companies, with about 900 hotels and 600 restaurants worldwide.

Forte places great emphasis on training and spends more than £10m annually on training and development.

Forte recruitment will be present at the Careers & Recruitment show. Its office deals with all London vacancies, and staff will be available to answer all queries.


Chefs, housekeeping supervisors, food and beverage staff, and front office staff at all levels.


Stand: 4

Griffin Brewery

Mawson Lane, Chiswick, London W4 2QQ

Tel: 0181-996 2000

Contact: Recruitment manager

Griffin Inns is the managed public house division of Fuller’s Brewery, which is famous for its award-winning ales: London Pride, Chiswick and ESB.

Within our organisation we have a vast contrast of styles of pubs, including company catering and managers’ catering franchises.

We can offer a career progression for both the trainee management couple and more experienced managers seeking to further their careers.

A fully comprehensive training programme can be offered to young couples seeking to join our trade for the first time. Refresher courses are offered to managers at all levels.

Gardner Merchant

Stand: 21

310 Broadway, Salford, Manchester M5 2UE

Tel: 0161-872 4781

Contact: G A Palmer

Gardner Merchant is the world leader in the provision of contract food services. The company, in alliance with Sodexho SA, employs more than 100,000 people and operates in 60 countries. We are able to provide unrivalled opportunities for career development in all areas of the business. We are committed to training our staff to achieve their full potential, whether by training within the units or at our residential training centre at Kenley, Surrey.


Significant opportunities are available, especially for qualified chefs and catering managers.


The management trainee programme also provides a fast route into catering management for graduates and college leavers.

Gibbs Mew Plc

Stand: 41

Anchor House, Netherhampton Road, Salisbury, Wilts SP2 8RA

Tel: 01722 411 911

Contact: David King

Gibbs Mew is more than just a successful independent, regional brewer, it is a dynamic and rapidly growing organisation that offers exceptional scope for developing your career in pub management.

The company has three core activities – brewing, drinks distribution and pub retailing. The retail business has more than doubled in size during the past two years, giving business and career opportunities to more people. The tenanted pub estate is based in Nottingham and Salisbury, with managed houses mainly in the South-east.

The licensed trade is a developing industry where hard work and professionalism are rewarded. Gibbs Mew plans to play a larger part in this expanding and exciting industry.


Trainee management leading to full membership of the BII.

Licensed house management – couples only. Traditional three-year licensed house tenancy agreements.

Group Chez Gerard

Restaurants Ltd

Stand: 39

8 Upper St Martin Lane, London WC2H 9EN

Tel: 0171-240 9240

Contact: Debby Jelffs

Group Chez Gérard is one of London’s leading quality restaurant operators and is growing fast. The company operates 10 high-quality restaurants in central London, comprising Soho Soho, two Bertorelli’s, Café Fish, Scotts and four Chez Gérards. In addition, the company manages its associated company’s Anglo-Indian restaurant, Chutney Mary.

The strategy for the future growth of the business will be to concentrate on building high-quality, good value and successful restaurants in central London.

The company is looking for talented people at all levels and will be represented by teams selected from across the company’s restaurants on stand 39. We have the jobs, if you have the talent.


Commis de cuisine, chef tournant, chef de partie, junior sous-chef, sous-chef, second chef and head chef.

Commis waiter, chef de rang, bar personalities, waiter, head waiter, floor supervisor, hospitality personalities and restaurant manager.

Harrods Ltd

Stand: 31

87/135 Brompton Road, Knightsbridge, London SW1X 7XL

Tel: 0171-730 1234

Contact: Ian Macaulay

Harrods is one of the largest and most famous department stores in the world. Along with the finest range of quality merchandise and unique style of personal service, Harrods boasts 17 restaurants and bars.

From fine dining in our Georgian restaurant to Italian pizza cooked in our pizzeria’s wood-fired ovens, Harrods offers something for everyone.


Because of further expansion of our highly successful catering directorate, opportunities exist for catering assistants, waiters/waitresses and chefs at all levels to join our 130-strong kitchen brigades or our management training scheme for graduates.

Hilton International

Stand: 43

Millbuck House, PO Box 137, Clarendon Road, Watford WD1 1DN

Tel: 01923 246 464

Contact: Shereen Costley

Hilton International and Hilton National hotels form the hotel division of Ladbroke Group Plc. Hilton International operates more than 160 hotels in almost 50 countries, including nine in the UK. In addition, there are 25 Hilton National hotels in the UK in key business areas close to motorwaylinks.

The Hilton brand is recognised and respected around the world for providing the highest standards of professionalism, service and quality. For this reason, we are looking to recruit friendly, confident people who would enjoy the challenge of working for the world’s best known hotel brand.

As a company, Hilton is committed to developing its people. To ensure your success is our success, Hilton “Career Tracks” offers all levels of staff on-going training, regular development reviews and the opportunity for promotion. There is also the opportunity to qualify for an NVQ or join our Fast Track Career programme.

In the UK we are committed to achieving the most prestigious training award, Investors in People. This further underlines our commitment to excellence by developing teamwork and the strengths of our staff to ensure we provide our guests with customer service.


Whether you are an enthusiastic school leaver, graduate or someone wanting to change jobs and work for a leading hotel company, there are career opportunities with Hilton.


Stand: 2

191 Trinity Road, London SW17 7HN

Tel: 0181-672 4251

Contact: Paul Massingham

Hotel and Catering International Management Association (HCIMA) is the professional body for managers and potential managers in the hospitality industry.

It is the only internationally recognised organisation where members are individuals rather than companies, and it covers all sectors of the industry, from hotels, contract catering, restaurants and pubs, to hospitals, schools and armed forces catering.

The association’s aim is to win greater recognition for managers throughout the hospitality industry.

It also aims to help its members develop and maintain their knowledge, skills and ability and to provide an interface between education and industry, setting recognised standards and assisting in the recruitment and mobility of all kinds of labour.

A wide range of services is available to members, including a specialist library, information services and a range of technical briefs.

At the show we will be offering full details on the HCIMA professional certificate and diploma.

Our NVQ co-ordinator will also be on hand to answer your questions on S/NVQs, general careers enquiries will also be welcomed.

IBIS hotel

Stand: 42

112/114 Bath Road, Hayes, Middlesex UB3 5AL

Tel: 0181-899 0351

Contact: Alec Jones

Ibis, part of the international Accor Group, is the leading two-star hotel chain in Europe, with more than 300 hotels in nine countries.

Ibis operates eight hotels in the UK at London Euston, London Heathrow, London Greenwich, Birmingham, Luton, Portsmouth, Southampton and Swindon, a total of 1,350 rooms. Room rates are from £32 per night.

All Ibis hotels offer quality, service and value. All bedrooms have an en-suite bathroom, satellite and colour TV, tea- and coffee-making facilities, a desk and direct-dial telephone.

They also have conference suites capable of accommodating anything from a small meeting to a full-scale conference. Restaurants and bars offer satisfying meals and snacks throughout the day.


Ibis employs more than 250 people in the UK. Vacancies regularly arise at all levels, from reception, restaurant and kitchen staff through to assistant and generalmanager level. Particular emphasis is placed on flexibility, and staff are given encouragement and in-house training on all aspects of our operation.

McDonald’s Restaurants

Stand: 1

11-59 High Road, East Finchley, London N2 8AW

Tel: 0181-700 7341

Contact: Rachel Johnson

McDonald’s is a quick-service restaurant chain with more than 620 restaurants in the UK and plans to open 80 new restaurants each year.

Managing a restaurant calls for personal qualities, so it is looking for leaders and motivators from any degree discipline to train as restaurant managers through its Business Management Programme.

Promotion is based solely on performance. Successfully complete the initial 12-16 week training period, prove you have the ability to succeed, and you could have a total responsibility for the management of a restaurant within two/three years.

McDonald’s offers a starting salary of £12,500. In addition there is a generous regional weighting allowance of £2,500 for inner London, £1,750 for outer London, and £1,250 for the Southern/ Anglia TV regions.

McDonald’s also offers the comprehensive benefits package you would expect from a large company, including free private medical insurance and pension scheme membership.

If you are ambitious, talented and determined, McDonald’s Restaurants can offer you the chance to develop an outstanding management career.

Metropole Hotels

Stand: 36

PO Box 335, National Exhibition Centre, Birmingham B40 1PT

Tel: 0121 780 4266

Contact: Gary Patchett

Metropole Hotels is one of the leading UK conference hotel companies. With four-star standard hotels located in London, Birmingham, Brighton and Blackpool, we can offer conference, banqueting and meeting rooms for 20 to 200 people.

Vacancies and career opportunities will be posted on the vacancies board in the visitor lounge area.

My Kinda Town plc

Stand: 33

195-197 Kings Road, Chelsea, London SW3 5ED

Tel: 0171-379 3277

Contact: Robert Cohen

In 1994-95 My Kinda Town celebrated its 18th and most successful year ever, with an annual turnover in excess of £37m. Since 1977 My Kinda Town has grown from one restaurant in London (the original Chicago Pizza Pie Factory) to 48 restaurants and bars worldwide, serving over 100,000 people every week.

The success of our bars and restaurants is due to the quality and originality of our food ideas, excellent service, great atmosphere and the ability to adapt to changing tastes – all supported by a strict business discipline.

My Kinda Town operates 12 distinctive concepts: The Chicago Pizza Pie Factory, The Chicago Rib Shack, Chicago MeatPackers, Henry J Beans Bar and Grill, The Abingdon, The Mwah Mwah Bar, Sec’s and Checks, The Climax Club, Beach Blanket Babylon, and the Latin American-inspired Salsa!, Cuba and Tacos.

Our themes are represented throughout the world, from Belgium to Bangkok and Beirut to Buenos Aires.

Career opportunities are excellent – we provide some of the most professional management training in the industry today, including thorough on-the-job training and management development courses throughout your career. We are always looking for talented new managers at all levels.

Novotel UK ltd

Stand: 37

1 Shortlands, Hammersmith, London W6 8DR

Tel: 0181-563 0100

Contact: Brenda Rosamond

Novotel has been established in the UK since 1973. The company currently owns and operates 18 hotels in the UK which are classified as three-star. The underlying Novotel concept is to offer the business and leisure traveller an excellent and consistent level of accommodation, food, conference and meeting facilities standard to all Novotels.

The latest Novotel – London Waterloo – opened in August 1995 and new restaurants called “The Garden Brasserie” are currently being introduced into all the UK hotels. The company prides itself on the quality of its internal management and training policies.

Worldwide Novotel currently operates 300 hotels in 50 countries and its parent company Accor is the world leader in the hotel sector with 2,265 managed or owned hotels.


Operational vacancies exist in particular for chefs and food and beverage personnel/management trainees.

Course opportunities

All employees are developed through a competence-based career development scheme ie. “The Novotel School Life”.


Stand: 3

29-31 Old Compton Street, London W1V 5PL

Tel: 0171-287 2556

Contact: Julia Rosamond

A fast-expanding London-based restaurant company which aims to be the most successful restaurant group in the UK.

The company was started by Roger Myers and Karen Jones in January 1989 and was quoted on the USM in summer 1990. In April 1993 Robert Earl Jones joined the board as non-executive director.

To date it has over 80 restaurants including the successful Café Rouge, Dôme, and Mamma Amalfi concepts.

Pelican is now expanding rapidly outside London, and has taken its first step into Scotland, opening in Glasgow and Aberdeen.

By operating a philosophy of excellence, our success relies on demanding and achieving the highest possible standards. It has achieved this by training and developing a team of dedicated, loyal and enthusiastic employees, committed to the success of their restaurants.

It only serves food freshly prepared in each restaurant by highly skilled, professional chefs.

Pelican has an ambitious expansion programme and in order to secure its growth requires personnel at all levels.


Head chefs, sous chefs, management trainees, assistant managers.


Management training programme, and chefs training programme.

Pizza Hut UK Ltd

Stand: 24

One Imperial Place, Elstree Way, Borehamwood, Herts WD6 1JN

Tel: 0181-732 9552

Contact: Sue Stephens

Pizza Hut was founded in 1958 in Wichita, Kansas, USA, and is now the largest pizza chain in the world with over 10,000 outlets in 79 countries and employing more than 300,000 people worldwide.

Pizza Hut (UK) Ltd was first established in the UK in 1973 and is now a joint venture between Whitbread and Pepsico.

Our business is split into two main areas – full service restaurants and delivery units with 339 outlets.

Rapid growth plans for the 1990s means we will see this figure continue to rise over the next four years, which will create exciting career opportunities for people entering our business in the near future.

Pizza Hut’s success lies in its ability to appeal to a broad base of customers and is backed up by our mission statement: “Achieve continuous growth by delivering 100% customer satisfaction at every Pizza Hut occasion.”

Career opportunities

We are looking for dynamic individuals to join us on a 14-week trainee manager programme then progress through to become an assistant then ultimately a store manager.

If you would like to know more come and see us on Stand 24 or call us direct on our recruitment line – 0181 732 9030.

Pret A Manger

Stand: 25

Old Mitre Court, 43 Fleet Street, London EC4Y 1BT

Tel: 0171-827 6300

Contact: Amanda Willson

Pret A Manger is a rapidly expanding chain of upmarket sandwich shops and cafés. We are opening a brand new Pret every month. That means we have literally hundreds of management and team member vacancies to fill in 1996 alone.

With our company growing so fast, there are unrivalled opportunities for employees’ careers to develop rapidly.

We strongly believe in, and encourage, promoting from within – at present 50% of our managers started as team members. And we don’t just talk about development. As well as employing Karl (training manager)and Desmond, Jackie and Joanne (training advisors) to do nothing but train and develop our employees – we have invested tens of thousands of pounds in our Shooting Stars scheme.

We give our employees Thomas Cook travel vouchers to give to their colleagues as a way thanking them for their training and coaching support.

Join a successful team that hasn’t forgotten the importance of respecting people.

Members of our operations team and our human resource team would like to meet you at the show and talk about the opportunities we can offer team members and managers.

T.G.I Friday’s

Stand: 23

Matrix House, 2 North Fourth Street, Central Milton Keynes, Bucks MK9 1LG

Tel: 01908 669 911

Contact: Gary Elton-Shewan

The first T.G.I Friday’s store flung open its doors for business in New York City way back in 1965. Three decades on, the unique bar and restaurant concept is a hit all over the world – from Texas to Teipei.

Friday’s was brought to the UK in 1986 by restaurant, hotel and brewing giant Whitbread, and quickly became the undisputed market leader.

So what’s the secret of its success? The food is great and the atmosphere unrivalled, but the real difference comes through the standard of service guests receive.

Employees and managers are highly motivated by the prospects of career development, training and rewards that Friday’s can offer. They have an overriding goal – to give guests the “all-time great time”.

The rapid expansion of the company offers ongoing opportunities for promotion and progression. And while traditional restaurant skills are always welcome, attitude and personality are more important. To find out more, please talk to Friday’s employees at the show.

Thames Valley University

Stand: 40

Wellington Street, Slough, Berks SL1 1YG

Tel: 01753 697 601

Contact: Mr D Foskett

Thames Valley University (formerly of the Ealing and Slough Hotel Schools) is the leading provider of higher education in west London and the Thames Valley region offering full- and part-time, distance learning, short and professional programmes in hotel and catering and hospitality management.

It is a recognised centre of excellence for a range of qualifications, which include NVQs, and BTEC National Diplomas, as well as programmes from professional bodies.

Both Ealing and Slough campuses boast excellent training restaurants offering fine dining brasserie and non-European style operations.

Thistle and Mount Charlotte Hotels

Stand: 30

2 The Calls, Leeds LS2 7JU

Tel: 0113 243 9111

Contact: Dianna Myers

As the second largest hotel group in the UK, with 24 hotels in London, we have numerous career opportunities available.

We offer dynamic, well-structured training programmes leading to NVQ qualifications for individuals who do not have a related professional qualification. Also available are various management training programmes for those who have just finished college.

What we are looking for in our applicants is a pleasant and lively personality, commitment to the industry and a willingness to work.

In return, we promise ongoing training, management development and career progression as dynamic as you would wish it to be.

The company has a commitment to a multi-million pound refurbishment programme throughout the group. With 47 Thistle Hotels at present, the group is planning for a further 25 of its properties to join the rapidly expanding Thistle portfolio over the next three years.

So if you are looking for a career within a company that has so much to offer, why not come along to Stand 30 and have a chat with one of our advisers. They look forward to speaking to you.

Tom Cobleigh Plc

Stand: 18

Phoenix House, Oak Tree Lane, Mansfield, Nottis NG18 4LF

Tel: 01623 21414

Contact: Jo-Anne Barlow

Tom Cobleigh was formed in January 1992 and has continued its fast growth as an independent pub retailer operating in Yorkshire, Humberside and the East Midlands.

Currently, the company operates 40 managed houses. In little more than three years, the company has achieved widespread recognition in its trading area for Tom Cobleigh brand, which represents a very high standard of interior, choice of ales and freshly prepared food, ambience and service, retailed out of well located houses aimed at a wide consumer base.

Tom Cobleigh devotes 2% of turnover to training and in October 1994 received the accolade of Investors in People, followed in November 1994 by being named UK Company of the Year by Commerce Business Magazines.

The company’s mission statement is “to provide real food and beer in unspoilt pubs where total customer satisfaction dominates our actions”. This really says everything about Tom Cobleigh.


Tom Cobleigh is recruiting management couples to undertake its Fast Track training programme, which can take from three to nine months and which will then equip them to become the managers of a Tom Cobleigh outlet. Ideally one of the partners should have a knowledge of catering.

Tom Cobleigh is also seeking chefs who may be based at any of their outlets throughout their training.

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