Get the latest hospitality news and inspiration straight to your inbox. Subscribe to our newsletter.

TripAdvisor extends Certificate of Excellence accolade

Written by:
TripAdvisor extends Certificate of Excellence accolade
Written by:

TripAdvisor is extending its Certificate of Excellence programme to restaurants and visitor attractions.

Introduced last year, the accolade was initially presented to hotels with the highest ratings, based on travellers’ reviews.

Recipients of the award will receive a digital recognition badge to display on their business’s website and, by request, a hardcopy certificate to display on site.

To qualify for the award, businesses must maintain an average traveller rating of four or higher (out of a possible five). Additional criteria include volume of reviews and how recently they have been submitted by TripAdvisor travellers.

“The accolade gives exceptional businesses in a variety of different industries around the world the recognition they deserve,” said Christine Petersen, president of TripAdvisor for Business.

“From top-rated restaurants in Boston to top-rated attractions in Barcelona, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience.”

TripAdvisor creates customer care unit to build bridges with the hospitality industry >>

First TripAdvisor survey reveals hoteliers plan to engage with online reviewers >>

Hoteliers support Bannatyne campaign against TripAdvisor >>

By Janet Harmer

E-mail your comments to Janet Harmer here.

If you have something to say on this story or anything else join the debate at Table Talk – Caterer’s new networking forum. Go to jobs

Looking for a new job? Find your next job here with jobs

Blogs on

Catch up with more news and gossip on all Caterer’s blogs


For the latest hospitality news, sign up for our e-mail newsletters.

Start the discussion

Sign in to comment or register new account

Start the working day with

The Caterer’s free breakfast briefing email

Sign up now for:

  • The latest exclusives from across the industry
  • Innovations, new openings, business news and practical advice
  • The latest product innovations and supplier offers
Sign up for free