JJ Food Service launches new smart ordering app

07 July 2015 by
JJ Food Service launches new smart ordering app

National wholesaler JJ Food Service has launched a smart app for Android phones, iPhones and tablets, designed to improve the overall shopping experience for customers.

Mushtaque Ahmed, chief operating officer at JJ Food Service, said: "Running a successful restaurant is a demanding job and our customers are busy people, so we've gone to great lengths to help them.

"We used three years' worth of transactional data to train the new machine learning model. Now, you can literally place your order in seconds."

Behind the scenes, a different mobile app has been created for drivers, replacing the formerly-used bulky hand-held devices. Also, Bluetooth temperature sensors have been added to the multi-temperature vehicles, enabling the business to track real-time data via drivers' phones.

JJ first launched its transactional website in 2008 and after five years, online sales accounted for 50% of turnover. "We went from being a 100% call-centre based operation to an e-commerce-driven business" added Ahmed.

Are you looking for a new role? See all the current hospitality vacancies available with The Caterer Jobs >>

Latest video from The Caterer

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking