Palé Hall has been awarded a five-star rating from the AA, seven months after opening in Bala, Gwynedd, on the edge of the Snowdonia National Park.
It is the first time in 10 years a hotel in Wales has received the accolade and makes Palé Hall the only five-AA-star property in north Wales. The hotel is now one of three five-AA-star establishments in Wales, alongside St David’s Hotel & Spa in Cardiff and Celtic Manor in Gwynedd.
Owned by Alan and Angela Harper, the hotel is the first Welsh member of Small Luxury Hotels of the World. Chef Michael Caines is a consultant on the hotel’s food and beverage offering, overseen by head chef Gareth Stevenson.
General manager Pim Wolfs said: “We are extremely proud to have received this great accolade. Our team work extremely hard to ensure that we provide the best service, food and comfort possible and we are delighted that the AA have recognised this. As a family run hotel that has been open less than eight months, the five star rating is a huge achievement and I want to thank everyone who has helped us get there.”
AA’s commercial manger Alistair Sandall described Palé Hall as “a welcome addition” to the AA’s other high quality hotels in Wales. “The service delivery and hospitality is first class and commensurate with all expectations at this high level. We look forward to working with the hotel on the journey towards red stars and wish them luck for the future.”
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