Peter Hancock

Reporter

In-Depth

Viewpoint: Peter Hancock says accentuate the positives

02 September 2021 by

Covid may be a crisis unique to our age, but its effects and outcomes do have the slight advantage of bringing about some lasting good for the hospitality industry, says Peter Hancock.

In-Depth

Flattery will get you everywhere, says Peter Hancock

25 February 2021 by

Tense times may mean angry words, but operators should be able to display the politeness that they would normally show their customers, says Peter Hancock.

Viewpoint: Changes for the better Hotel

Viewpoint: Changes for the better

02 August 2019 by

Viewpoint: Winners and losers Hotel

Viewpoint: Winners and losers

05 July 2019 by

Viewpoint: A job for life…why not? In-Depth

Viewpoint: A job for life…why not?

14 June 2019 by

With the industry's staff shortage only set to worsen after Brexit, Peter Hancock asks why we[...]

Viewpoint: let's not play the blame game In-Depth

Viewpoint: let's not play the blame game

13 April 2019 by

Viewpoint: Obsession over detail stems from the top Hotel

Viewpoint: Obsession over detail stems from the top

06 January 2019

Viewpoint: How to surf the room rate waves In-Depth

Viewpoint: How to surf the room rate waves

12 November 2018

With the sale of hotel rooms beginning to resemble the stock market, revenue managers must resist dumping their rooms at low rates

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