Tom Knowles


ChatGPT in hospitality could attract and manage customers

11 May 2023 by

With artificial intelligence chatbots such as ChatGPT and Google Bard on the rise, here's how hospitality can use technology to attract and manage customers


What is the metaverse and how can it be harnessed by hospitality?

08 June 2022 by

In May hotel chain Millennium announced it was opening its fifth M Social hotel, its contemporary brand for millennials and creatives. There was just one key difference from its predecessors, however: this new resort wasn’t real.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


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