The Social Media 2020 Playbook, staged by The Caterer and Supersonic Inc, offered up invaluable industry advice on how to conquer social media and offer an online experience that's one step ahead of the competition
On 19 July, 100 of the hospitality industry's most influential operators headed to Firmdale's Soho hotel in London for the Social Media 2020 Playbook event.
The half-day training masterclass featured tips, tricks and practical advice on the latest social media trends for delegates to take back to their businesses and implement in their marketing strategies.
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