If you’ve not reviewed your sales practices in light of these new principles, you had better move fast. Farina Azam has the full lowdown
The Competition and Markets Authority (CMA) has introduced some new principles for any business offering online accommodation booking services. These cover booking platforms, price comparison websites, online travel agents (OTAs) and hotel websites. However, a recent spot check by Which? magazine alleged that not all hotel booking platforms were complying with the new principles, despite being given six months in which to change their practices.
You need to be a premium member to view this. Subscribe from just 99p per week.
Already subscribed? Log In