The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
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Wake-up call: Managing your customer data 22 August 2019 by

When acquiring a hospitality business with lots of personal customer data held on legacy IT systems, assessing the target’s information security should be a top priority. Alex Dittel and Anita Bapat explain

The problem

The Information Commissioner’s Office (ICO) has recently issued a letter of its intention to fine Marriott International £99,200,396 for data protection breaches suffered by Starwood group in 2014. Marriott acquired the group in 2016 but did not discover the breaches until 2018. ICO’s key criticisms is that Marriott failed to undertake sufficient due diligence to identify the Trojan malware on Starwood’s IT and secure its systems.

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