The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
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Minute on the Clock: Patrick Sheehan

27 September 2019 by
Minute on the Clock: Patrick Sheehan

Honoured in July with the Accessibility Award at the 2019 Cateys, the management team at London’s Royal Lancaster Hotel have been praised for their forward-thinking approach when it comes to accessible design. We spoke with project communications manager Patrick Sheehan to find out more about how the hotel ensures all customers are welcome through its doors

First of all, congratulations! Has the 2019 Catey win sunk in yet?

Both I and our general manager Sally Beck were delighted, and honestly quite surprised, to win the Accessibility Award. We believed we had only just begun taking accessibility steps but on reflection we have achieved quite a lot in a short space of time.

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