The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
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Running a tight ship: How Harbour Hotels is breaking the mould with its new training academies, fast-tracking talent up through the ranks

16 February 2019 by
Running a tight ship: How Harbour Hotels is breaking the mould with its new training academies, fast-tracking talent up through the ranks

Harbour Hotels is rising fathoms above the competition by investing heavily in its innovative staff training programmes. Chris Gamm reports

How do you overcome the challenge of struggling to recruit and retain brilliant staff, coupled with the ambition to deliver brand consistency across an expanding portfolio of properties?

Few would take the step of investing £250,000 to build an academy to train front of house staff and apprentice chefs. But that's exactly what Harbour Hotels, a group of 16 sites across the south of England, unveiled in December 2018.

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