The writing's on the wall 15 November 2019 The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle 
Nicholson, are going green in The Caterer ’s Sustainability Special
In this week's issue... The writing's on the wall The time for making your business sustainable is now. Find out how hospitality’s leaders, including Sue Williams and Chantelle Nicholson, are going green in The [...]
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Time for change: software to make staffing straightforward 01 November 2019 by

As the hospitality industry embraces working practices that better encourage engagement and retention, Elly Earls looks at the software that makes managing employees’ work-life balance simpler and staffing more straightforward

The struggle to recruit and retain workers has been an unpleasant fact of life for the hospitality industry for many years, exacerbated by recent developments, such as the shortfall in new EU workers due to Brexit. In a survey conducted by Access Hospitality in association with The Caterer earlier this year, 26% of operators said employee churn was a key concern for them in 2019, with staff training and engagement ranking in their top five focus areas.

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