Business - Trends & Data
Connoisseur and ractonteur Craig Bancroft is The Caterer’s Hotelier of the Year 2016, in association with Casna group. Stephanie Sparrow talks to the managing director of Northcote in Langho, Lancashire, about a life lived in hospitality
When you’ve got the right team, you’d be mad to let them go, right? But as turnover figures for the industry show, it’s not that easy. Rosalind Mullen spoke to some of the country’s best employers to glean their top tips on staff retention
Retention and promotion of female staff is key to the shortage, says Martin-Christian Kent, executive director, research and policy, People 1st
Earlier this year, Bob Bob Ricard appointed Anna Haugh as its executive chef. The former head chef at Gordon Ramsay’s London House talks about what prompted her to make the move
Principal may not be a new name to the UK hotel market, but the newly launched brand’s distinctive philosophy and finance could shake up city centres nationwide. Janet Harmer checks in to check it out
Psychometric assessment can shine a light on the suitable people for a position, says John Cameron, chief executive, International Association of Hotel Executives, so why do we not use it more?
The multilingual director of revenue management at the Pine Cliffs, a Luxury Collection resort in Albufeira, Portugal, tells Janet Harmer about her graduate training and becoming a director at a young age
Minesh Agnihotri gave up a career in prosthetics to open his own restaurant, Indian Summer, in Brighton, which is now celebrating its 15th anniversary. He talks about how they will be celebrating at the restaurant
The combination of a high demand for staff and low unemployment equals an increasingly small pool of workers – so, asks Martin-Christian Kent, executive director at People 1st, how can we tempt them?
The innovation and development chef at Koppert Cress UK tells Katie Pathiaki about verrines and some of the weird and wonderful flavours that can be found in microherbs
Many of Britain’s formerly vibrant seaside towns have lost their lustre in recent years. Will the suggestion of a seaside tsar help them recapture their glory days? Janet Harmer, Neil Gerrard and Katherine Price report
The Arts Club brasserie general manager and current Restaurant Manager of the Year explains what it takes to claim the title, how to remember a face and why success is all about relationships. James Stagg reports
The outgoing chair for the Lead Association for Catering in Education, Peter McGrath, talks to Katey Pigden about the school meal legacy and how there’s more for LACA still to learn
The Caterer’s Think Again campaign, highlighting the fantastic opportunities in hospitality and encouraging employers to inspire young people, is back. In the first in a series we ask: is the skills shortage worse than ever?
The pastry chef at the Mandarin Oriental Hyde Park and Highest Achiever Award winner in the Craft Guild of Chefs’ Pastry Graduate Awards talks about the competition