Dean Culpan is a London-based hotelier and hospitality consultant with over 25 years’ experience leading luxury hotels, restaurants and lifestyle brands. As a dyslexic leader, Dean has become a passionate advocate for generative AI as both an accessibility tool and a creative partner – helping him process complex information, structure ideas and communicate with greater clarity.
From a commercial perspective, he is focused on how AI can drive revenue through smarter pricing, personalisation, guest journey design and more efficient back of house operations. Dean combines board-level profit and loss accountability with a human, people-first approach, and is particularly interested in how AI can augment – rather than replace – the emotional intelligence at the heart of great hospitality.
The Caterer provides trusted hospitality news, analysis and trends for restaurants, hotels and catering professionals.