A one-man hospitality powerhouse in the south-west
Position Owner, the Clover Club, Newquay
Age 29
Testimonial Lottie Jordan-Wall, assistant manager, the Clover Club
In the space of three years, Charlie Hester has established the Clover Club as one of Cornwall’s standout independent restaurants, building his business from the ground up.
Hester became hooked on hospitality after moving to Cornwall at the age of 19 to join the team at Watergate Bay hotel, where he moved through the ranks to ultimately become operations manager.
But two years ago, he decided to strike out on his own and opened the Clover Club restaurant in Newquay in February 2024, when he was 26. It was a huge success, with turnover increasing by more than 60% between year one and year two, and forecast to reach six figures in its third year.
Within the first 18 months the restaurant reached the number one spot on TripAdvisor, where it currently maintains a 4.9 rating. The menu offers small plates, which supports speed and consistency in service while keeping food costs low, and Hester prioritises sustainability and cost control, sourcing house spirits in larger-format containers to reduce packaging and cost. These efficiencies allow the business to offer premium pours as standard, delivering greater value for guests without compromising margins.
Hester leads a team of 30 and has built a positive, high-energy working environment, with core team members approaching two years with the business. He mentors colleagues to ensure hospitality is seen as a long-term career, while his open and honest leadership style encourages collaboration and continuous improvement.
When not running the restaurant, he runs college workshops to help young people see hospitality as a rewarding and professional career, as well as supporting local charities such as the Fishermen’s Mission, which provides vital assistance to fishing communities and their families.
Creative, community-driven and commercially focused, Hester is making a remarkable impact on the south-west hospitality scene.
What does winning an Acorn Award mean to you?
It’s genuinely a huge honour. I’ve followed the awards for years and I’ve always dreamed of winning one. To now say that I’m part of such an incredible achievement is amazing. I’ve always said that while I may not be great at everything, hospitality is where I truly shine.
What has been the best piece of advice that someone has given you?
My grandad used to say: “Don’t let the bastards get you down” and although it’s funny, that mindset has stayed with me throughout my life. I’ve been sacked twice, made redundant twice, failed my A-levels and didn’t get into university, but did I let any of that define me? Absolutely not. Every setback made me stronger, more determined and even more motivated to prove to everyone who doubted me that what I do, I do exceptionally well.
How do you get the best out of your team?
By creating a positive and supportive work culture. As a business owner, I never take a back seat. I speak with my team every day, stay actively involved in the business and lead from the front. If we need a KP, I’m there. If we need a cleaner, I’m there. If we need a chef, I’m there. I’ll always step in wherever I’m needed to help keep the business moving. I think this approach really resonates with my team because they can see how much I care about the business and the people within it, and that naturally encourages them to care just as much too.
What excites you about your future in hospitality?
Hospitality is facing incredibly tough challenges right now but it will survive, and it will continue to create the opportunities and much-needed jobs that young people rely on. It’s an industry built on resilience, passion and people, and that’s why I believe its future is still bright.