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Conrad London St James GM: ‘F&B gives soul to the hotel’

Hotel29 Jun 2026by Jungmin Seo

As Bernadette Gilligan prepares to relaunch the Pem restaurant this autumn with chef Romy Gill, she explains her hotel F&B philosophy and her tactics for remaining relevant in a competitive London market

Bernadette Gilligan

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Events & Awards

Webinar: Driving Operational Efficiency with AI

Webinar: Driving Operational Efficiency with AI

Tue Jul 21, 2026
The Caterer’s Driving Operational Efficiency with AI webinar is a free online event that will provide operators with a step by step guide to best incorporation of AI into hospitality workflow.
Sustainability Summit 2026

Sustainability Summit 2026

Tue Sep 8, 2026The Line, London
The Caterer’s Sustainability Summit is a half-day in-person event which will focus on reducing risk, building resilience and future-proofing hospitality. Across keynotes, case studies and expert sessions, you will hear directly from operators who are making it work and leave with practical tools and perspectives you can apply to your business.
Natural & Organic Food Show

Natural & Organic Food Show

Wed Sep 16, 2026ExCel London
Natural & Organic Food Show showcases the very best in natural, organic, plant-based and free-from food and drink under one roof. Head to Excel London this September where you’ll find new products and ingredients. Featuring over 600 exhibitors, 15,000 buyers, seven keynote theatres, and co-located sister shows including lunch!, National Restaurant, Pub & Bar Show and Artisan Food & Drink Show. Part of the London Food & Drink Festival.
Artisan Food & Drink Show

Artisan Food & Drink Show

Wed Sep 16, 2026ExCel London
Artisan Food & Drink Show is where companies do business. It’s the perfect stage for trend-setters to showcase product launches and buyers to get ahead of the latest trends. Featuring over 600 exhibitors, 15,000 buyers, seven keynote theatres, and co-located sister shows including lunch!, Natural & Organic Food Show, and National Restaurant, Pub & Bar Show. Part of the London Food & Drink Festival.
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