Beat the breakdown: maintaining healthy equipment through challenging times
The industry certainly has a lot on its plate. In this emotionally and economically challenging environment, now is the time when operators will be relying on their equipment the most.
With equipment servicing and maintenance budgets decreasing, unreliable machinery poses a real threat to the efficiency of operations down the line, potentially giving businesses no choice but to invest in costly repairs or replacing equipment entirely. In a time where budgets are tighter than ever and operational down-time is simply unfeasible, preventative maintenance couldn’t be more important.
By conducting research amongst professional kitchen and hot beverage workers, BRITA Professional has identified key challenges presented by the pandemic and drilled down into how this is impacting the industry’s equipment and finances.
This toolkit has been designed to offer insight and advice to help the industry navigate these challenges, helping teams, and their essential equipment, stay resilient in the months ahead.
The hospitality industry has experienced unprecedented changes in the last two years. Even without the pressures linked to COVID-19, compared to BRITA Professional’s research conducted in 2018, professional kitchen workers are more stressed than ever with eight in ten now bringing stress home on a weekly basis or more.
This report will analyse the challenges facing the hot beverage sector, as well as provide practical advice on how to make the most of the opportunity tea presents.
In the face of spiralling costs, operators are looking for a way to view all their expenses in one place, to compare figures and find out where their profit really lies, according to research by The Caterer in partnership with Access Hospitality. Elly Earls reports.
Technology may smooth the path in hospitality, speeding up transactions and orders and spreading word about a business online, but what do operators really think is working? Or does technology actually make more work by creating more choice? The Caterer partnered with Barclaycard to find out.
Sustainability is one of the most important issues currently facing our society, with mounting pressure on businesses in every industry to play their part in saving the planet. In particular, lowering waste levels and the use of unnecessary single-use plastics have come under increasing scrutiny, with the Government recently announcing a proposed ‘plastic tax’.
Some 84% of hospitality businesses are looking to reduce their overall energy consumption, according to research carried out by The Caterer in partnership with energy supplier E.ON, but only 42% think having an energy efficiency strategy is an immediate concern.
Research carried out by The Caterer and EPoS provider Lightspeed has found that almost half of hospitality businesses cite customer loyalty as the hospitality industry’s biggest challenge, closely followed by food waste, with personalised discounts and loyalty programmes deemed the most popular ways to prevent customers going elsewhere.