Service with a smile 21 February 2020 Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
In this week's issue...Service with a smile Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
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The Caterer

Totally Delicious wins £5m catering contract for three Newcastle museums

15 January 2020 by
Discovery Museum - Totally Delicious wins £5m contract to supply TWAM

Staffordshire caterer Totally Delicious has won a seven-year, £5m contract to provide catering services to Tyne and Wear Archives and Museums (TWAM) across three of its key venues.

It will manage and operate event catering and cafés at the Discovery Museum, the Great North Museum and the Laing Art Gallery, all based in Newcastle Upon Tyne.

Totally Delicious managing director Dominic Bowers said: “We’re delighted with this contract win; my team and I have worked hard to develop the perfect recipe for a totally delicious experience – food and environment in equal measure! Our model allows clients to see flexible investment in both venue and menus delivered by a passionate, experienced team.

“We are challenging larger catering companies by demonstrating the importance of a strong people centric culture and a flexible attitude to solution finding. Our size gives us a relevant infrastructure and a closeness to our customers’ needs and ambitions."

Totally Delicious manages several larger sites including Trentham Gardens and Middleport Pottery in Staffordshire.

The firm was founded in 2009 and now has 150 staff, working across 16 venues in sectors including leisure, tourism and the workplace.

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