Delivery and takeaway sales still booming despite return of eating out

17 June 2021 by
Delivery and takeaway sales still booming despite return of eating out

May's delivery and takeaway sales at Britain's leading restaurant and pub groups were 273% higher than in May 2019, CGA's latest Hospitality at Home Tracker reveals.

The figure was down on 345% in April, following the reopening of hospitality for inside service in the second half of May. However, it indicated that deliveries and takeaways could remain a much more significant element of groups' operations than they were before Covid-19.

CGA's Hospitality at Home Tracker showed growth in delivery sales was more than twice as high as takeaways, thanks in large part to the rising popularity of third-party delivery platforms. Combined, they accounted for nearly half (49.7%) of restaurant and pub groups' sales in May, with eat-in contributing the remainder (50.3%).

"While many consumers seized the chance to eat out again, hospitality's reopening for inside service isn't diminishing the appeal of deliveries and takeaways," said Karl Chessell, CGA's business unit director – hospitality operators and food, EMEA.

"With the quality and convenience of at-home ordering rising, the lockdowns of the last 15 months have firmly embedded it in people's habits. It will be fascinating to see where the balance of eating-out and ordering-in settles as Covid-19 restrictions loosen."

*Photo: DisobeyArt/

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