The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

BBC deal could be up for grabs

28 July 2006

Compass Group division Eurest could lose its £15m catering contract at the BBC if the deal goes out to tender next year, according to a source close to facilities management group Johnson Controls.

US-based Johnson Controls won the £180m-a-year facilities deal in April and, according to the source, the catering could be recontracted out because the BBC is unhappy with the service. "They're not happy with the food quality, the service or the cost of the operation," said the source.

"Eurest has to do the best it can until it's retendered."

Problems reportedly include faulty fridges and ovens and the source said the BBC and Eurest had disagreed over who should pay for repairs.

The source added: "It went right up to board level. There were some senior people who were not happy with the corporate hospitality."

A BBC spokesman said the deal, which covers 14 London units, would be reviewed but not necessarily retendered, and refused to comment on any specific issues.

A Compass spokesman conceded there were "infrastructure issues" that needed to be resolved.

By Tom Bill

Get your copy of Caterer and Hotelkeeper every week -

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking