Compass Group partners with coffee specialists Tolley Brothers
The Tolley brothers, while supporting Compass' central marketing team, will carry out the review, which will touch on points from organisational design to coffee education and training.
The partnership will allow Compass to grow within the UK coffee market which, according to Allegra report 2015, is worth an estimated £7.9b and predicted to double by 2025.
Louise Pilkington, director of marketing, Compass Group UK & Ireland, said: "We are absolutely delighted to be working with some of the coffee industry leaders, Nick and Andrew Tolley. Taylor St has blazed a trail in London's specialty coffee scene and is today regarded as one of the most innovative, quality-led coffeehouses in the world.
"They have exceptional knowledge and understanding of the coffee market that we believe will result in the creation of a UK leading coffee programme for our employees. Training and development of our employees is critical. With over 350 baristas in the business across 130 sites, the new programme will be looking to ensure we are able to provide our employees with the tools and knowledge to ensure that our customers always receive excellent, great-tasting and high-quality coffee across all our sites."
Taylor St Baristas was founded in 2006 by Andrew, Laura and Nick Tolley. It currently operates nine sites in London and one in New York. Taylor St Baristas is regarded for its barista training programme. In 2012, the brand launched Harris + Hoole, a high street speciality cafe with Tesco.
Nick Tolley, founder of Taylor St Baristas, said: "This is the first time we have worked with a food services company. Ultimately, we are passionate about coffee and the overall experience that a customer receives. On speaking with Compass Group UK & Ireland, it was clear they share this passion. As a result, we are excited to be working with them to deliver the kind of quality coffee programme that becomes culturally embedded and ingrained within their organisation; one that is scalable across the breadth of their business; and one that delivers consistently high standards for Compass' customers every time."
Compass Group joins Speciality Coffee Association of Europe >>
Caffè Nero acquires Harris + Hoole from Tesco >>
Ones to Watch survey sees growth in coffee shops and healthy quick-service outlets >>
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