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Hospitality businesses struggle to find skilled managers

27 January 2015 by

Hospitality businesses still struggle to find skilled managers, according to a new report.

The latest Insight Report from People 1st has found that 6% of hospitality businesses have managerial vacancies, with 42% of those considered difficult to fill.

The report said that the range of skills required continues to expand, making finding the right candidate even harder. It added that the industry was not competing as effectively as other sectors to attract talent.

People 1st's executive director Martin-Christian Kent said the organisation predicted that the industry will need 66,000 more managers by 2020.

"Finding these people is going to be really challenging if hospitality and tourism employers don't think differently about how they recruit, develop and retain their managers," he added.

"The difficulty in recruiting managers is not new, but with an increasing demand and an expanding skillset the problem is now more acute than ever."

Kent said that the industry should put greater faith in the role of higher education, particularly the new Apprenticeship Trailblazers standards for hospitality supervisors and manager.


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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

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