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Hospitality scores highly in ‘best big companies to work for' list

01 March 2013 by
Hospitality scores highly in ‘best big companies to work for' list

Hospitality scored highly in the Sunday Times's list of the 100 Best Big Companies to Work For 2013, with five companies placing in the top 10.

InterContinental Hotels Group was at number three in the list, having climbed 11 places from its 14th spot in 2012, while Bourne Leisure snapped at its heels in fourth, previously placing 13th.

Fast food restaurant chain McDonald's also rose through the ranks to take the sixth spot (2012: 10), closely followed by hotel group Marriott in seventh (2012: 12).

Whitbread, owner of the Premier Inn and Costa coffee brands, was a new entry in 10th place, while Hilton fell to 22 from 18 the year before.

Another new entry was Elior, the only contract caterer to make the list, which chief executive Tim Hammond puts down to the company's commitment to investing in its people and efforts to engender a "strong, positive culture".

He said: "We're very committed to training and we invest in our people's skills to deliver a great customer experiences. To do this, we have developed eXperience, the award-winning customer service training programme, that's delivered by Elior employees throughout the business."

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