The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

James Hoffmann, champion barista – A minute on the Clock

13 May 2009 by

James Hoffmann is a former world barista champion who runs coffee wholesaler Square Mile Coffee Roasters. He has been overseeing contract caterer BaxterStorey's Barista Academy, which launched this week. He spoke to Chris Druce

Caterer: How did you get involved with the Barista Academy?

James Hoffmann: I've worked with supplier First Choice Coffee and it recommended me after learning that BaxterStorey was planning to launch the academy at IPC Media in London. I found a company with size and influence that understood the challenges involved in producing great coffee and still wanted to do it. Here's a caterer that can really take on the high-street operators and set a new bar for high-quality coffee.

What has your involvement been?

The first training session I conducted for BaxterStorey was with its senior managers and board, as they realise this has to filter down from the top. At the moment I'm holding talks for unit managers about coffee appreciation. I've written the content for the barista training,and it is being delivered by the internal training team. The biggest challenge I come up against is with managers who don't want to give up half a day to come along because "it's just coffee". Inevitably at some point during the session you get to enjoy the moment when they suddenly get it.

Allegra's latest coffee bar survey suggests a sector bucking the economic trend. Do you agree?

Branded growth will continue but it seems a lot of the big operators are now doing this through store openings rather than actual coffee sales. The recession will see a lot of the deadwood go from the sector and I expect at least one of the larger groups to go under. The public is really punishing mediocrity at the moment and while branded coffee chains have helped create demand for higher-priced coffee, the quality bar has been set relatively low.

How can restaurants take advantage of the demand for quality coffee?

Restaurants have logistical challenges. The weight of much of the retail boom lies on espresso's shoulders. However, in Italy espresso is drunk at the bar as close to the machine as possible, as it's at its best seconds, not minutes, after being made. Espresso isn't great for restaurants, where there's quite a bit of time between order, making and delivery of coffees by waiting staff. French press [cafetière] is much more suitable for restaurants and you can really surprise diners with a range of flavours. But because it's bulk brew and less glamorous it gets unfairly overlooked.

What trends can we expect to see emerging in the coffee market?

I think during the next two years we're going to see far more independents. The coffee bar chains are no longer expanding as aggressively and landlords are actively seeking out high-quality individuals.


Read more Minute on the Clock interviews here >>

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking