The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Personnel and training manager

27 April 2005

What does this job involve?

  • Recruiting staff
  • Looking after the welfare of the whole team. This includes dealing with problems and advising heads of department and the general manager on human resources issues
  • Arranging temporary, part-time and casual staff
  • Making sure pay and leave records are accurately kept
  • Hands-on training, as well as encouraging and organising others to train. If your workplace is involved in NVQs or SVQs, it is likely that you will play a key role as an assessor (for which you must have appropriate skills and qualifications) and perhaps as centre contact for the awarding body.
  • Contributing to an induction programme for new members of staff. It is important that all the staff know you and feel able to come to you with any problems.
  • You may also be involved in standardising policy on discipline, creating/maintaining a staff handbook, and producing reports for business planning and unions.

What skills and attributes do I need?

  • You need to be able to deal with people easily and successfully. You also need tact and diplomacy to deal with sensitive issues and ensure confidentiality is maintained.
  • Training skills
  • Knowledge about recruitment and HR issues, including dealing with disciplinary matters

How can I get this job?

Vocational courses are available through colleges and personnel institutes.

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Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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