The catering industry is losing its competitive edge by food and beverage (F&B) managers drowning under a mountain of paper work, according to new research.
A survey released by F&B software company Caternet has found that 96% of F&B managers admit to spending too much time on administration at the detriment of their primary job, with half of them involved in paperwork for up to 60 hours every week.
Jerry Brand, managing director at Caternet said that managers need to wake up to the consequence of their actions, which are having a negative impact on profitability.
"It's no wonder the industry is struggling to control costs and retain competitive edge; if more than half the week is comprised of shuffling bits of paper rather than focusing on aspects that will increase the bottom line, such as forecasting margins, reducing cost overspend, improving service quality and supplier relationships and managing staff retention.
"How can businesses expect to survive long term in a sector where cash is undoubtedly king?" he added.