Alvaston Hall hotel in Nantwich, Cheshire, has been temporarily closed following a suspected norovirus outbreak.
Management at the three-AA-star, 245-bedroom property took the decision to close on Monday to allow sanitising procedures to take place following reports of illness by both staff members and guests who have stayed at the hotel since the end of December. It is believed the cause of illness is norovirus and investigations are continuing.
A spokesperson for the hotel said: "All the guests at Alvaston Hall who reported illness have now left the hotel. We are grateful to the team who have worked tirelessly to support our guests return home safely.
"A voluntary decision was taken to close the hotel temporarily in order to allow deep sanitising measures to take place in addition to our regular extensive cleaning regime. Local health officials have visited the resort and are continuing to liaise with management."
The hotel is planned to reopen tomorrow and guests who were due to stay at the hotel during this week have been offered accommodation at alternative hotels, alternative dates, or full refunds.
Dr Anjila Shah from the Cheshire & Merseyside Health Protection Team said: "Our team is working with the hotel and environmental health officers from Cheshire East Council to investigate the incident and ensure measures are in place to prevent any further spread. At this stage it's not possible to pinpoint exactly the source of the illness and further investigation is ongoing."