There is just one week left to make a nomination for the 2012 Hotelier of the Year, sponsored by Casna Group.
We are seeking an outstanding individual, committed to the development of their team, the industry and the success of their hotel to join an exclusive roll-call of hoteliers that includes George Goring, Robin Hutson and John Stauss.
Those under consideration should be innovative, respected in the industry and demonstrate fair and decisive leadership skills. We want to recognise a figure that focuses on their employees and runs an operation that surpasses its competitors.
Last year's winner, Stephen Carter, chairman of De Vere Cameron House on Loch Lomond, said being recognised by his peers gave him a huge feeling of pride.
"Many of the previous recipients have been colleagues whom I have admired and revered for their contribution to the industry and I take an immense pride in being in their number now," he added. "I have been very moved by the warmth of how the announcement was received by everyone and particularly how previous winners have embraced it."
So if you know of a hotelier that is worthy of the highest accolade in the industry, make a nomination at firstname.lastname@example.org. The closing deadline for nominations is Friday 20 July.
The Hotelier of the Year award will be presented at a celebratory luncheon at the De Vere Cameron House on Loch Lomond on 6 November. The winner will then be introduced to the audience at the Hotel Cateys at the Lancaster London hotel on Friday 16 November.
CRITERIA FOR THE HOTELIER OF THE YEAR
Personal attributes â- Total commitment and dedication to the hospitality industry
â- Demonstrates fair and decisive leadership skills
â- Excellent communicator
â- Well respected in the industry
â- Exemplary business track record
â- Innovative and creative
â- Strong attention to detail
â- Manages by example
Hotelkeeping skills â- Runs well-maintained hotel that consistently surpasses its competitors
â- Consistency of delivery: ensures all guest stays exceed expectations
â- A personal touch with guests
â- Offers value for money
â- Develops and introduces new services to enhance customer experience
Commitment to employees â- Focuses on developing employees' careers and maximising potential
â- Willing to impart knowledge to employees
â- Organises staff surveys and acts on them
â- Empathic and approachable
Commitment to the industry â- Supports government initiatives to promote hospitality as career of choice and raise standards of training
â- Engages with local community to promote industry
â- Supports hospitality organisations and events both personally and with his/her hotel/business resources
Social responsibility â- Contributes personally, and with hotel resources, to help charitable initiatives
â- Has well communicated and effective environment policy
By James Stagg
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