Emma Dean is the business sales manager for the Cheval Group of serviced apartments.
What has been your worst job?
It would have to be working for Burger King while at college and needing money for nights out, clothes, etc. Desperate times call for desperate measures! You know what it's like when you are a student
What was so bad about it?
The uniform must have been the most unflattering thing I have ever had to wear. It consisted of horrible dark blue trousers that were about two sizes too big and made me look like a clown, and a red and white striped shirt with a bow tie and blue visor.
I also did not appreciate customers barking orders at me, and the management team wasn't much better. It was hard to keep your smile and sound enthusiastic while saying "Would you like to go large with that?"
What did you learn from the job?
Appreciate your co-workers and treat them the same way you would like to be treated. Shouting orders may get results; however, people's opinions of you are much more important in the long run. You never know when you will meet someone again.
What is the best bit about your current role?
Working for the Cheval Group has opened my eyes to a new sector within the hospitality industry: serviced apartments. I am lucky enough to work with properties that speak volumes in terms of luxury, and each time I do a show-round or presentation I am proud to know that, compared to other companies that offer similar services, the Cheval Group is what they aspire to be. I am lucky to be working for a company that has over 25 years' experience and is a leader in its field.
I want to continue spreading the word, not only about the Cheval Group, but luxury serviced apartments in general. I have been lucky enough to travel to France and Russia through work, and I hope that in the near future I will get the opportunity to travel to the USA, the Middle East and even Asia and Australasia.