Search
The Caterer

Exclusive Hotels' Manor House Hotel and Golf Club achieves five-star rating

23 April 2013 by
Exclusive Hotels' Manor House Hotel and Golf Club achieves five-star rating

The Manor House Hotel and Golf Club in Castle Combe, near Bath, has been awarded five-AA-stars.

Stephen Browning, general manager of the Manor House, said the award was recognition of hard work and unrelenting dedication of the hotel's team. "We are a family at the Manor House Hotel and we all take great pride and enjoyment in providing the best possible experience for our guests."

Some of the standards a hotel must meet to achieve a five-star-AA-rating include excellent staffing levels with well-structured and dedicated teams; exceptional levels of proactive service and customer care; the highest qualities of cleanliness, maintenance and hospitality; and enhanced services such as valet parking, escort to bedrooms, concierge service, 24-hour reception, 24-hour room service and full afternoon tea.

The Wellesley to be first five star property for Bespoke Hotels >>

First new five-star hotel announced for Dundee >>

Exclusive Hotels' Lainston House awarded five AA stars >>

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.