A Career with Four Seasons
Our commitment to you With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
We are happy to say that our employees tend to stay with us for a long time. The term of service among our senior executives and general managers averages more than 15 years. Starting at relatively junior levels, many of them progressed by benefiting from our individual career planning and development system as well as management training programmes.
As part of our commitment to our people, Four Seasons is proud to offer a Compensation and Benefit Plan, including:
- competitive pay and benefits
- well-tailored uniforms
- career development programmes
- job training
- complimentary meals
- promotion from within
The Golden Rule - treating others as we would wish to be treated - has long been our guiding principle. Within Four Seasons, the Golden Rule has never been a paper strategy. It is a deeply felt ethical belief, shared by everyone in the corporation, from senior management through to the front line and around the world, regardless of nationality. It allows us to treat each other, as well as our guests, with an extra measure of caring and thoughtfulness.
Training & Development At Four Seasons, we recognise that sustaining service excellence - our key competitive difference - depends on our ability to carefully select employees with the Golden Rule attitudes of courtesy and helpfulness and then to build their competence and confidence.
That is why we make an ongoing investment in - and commitment to - effective training at all levels. Training not only ensures that our employees attain the desired standards of skill and service; it also helps them identify strongly with the company's values and goals.
For individual career development, Four Seasons encourages employees to take responsibility for planning their own career path. At the same time, we provide them with information, guidance, support and access to opportunities that contribute to an enduring mutual commitment.
We will treat every employee with dignity and respect, and strive to be fair and just. We always endeavour to select and retain qualified individuals based upon job-related qualifications and regardless of any protected group status under the law. This policy includes recruitment, selection, transfers, promotions, scheduling, training, discipline, compensation, benefits or any other term of employment.