The Temple Bar Inn in Hereford has been named Britain's friendliest bed & breakfast at the AA's 23rd annual B&B Awards.
After being presented with the award today, Philly Jinman, owner of the Temple Bar Inn, said: "We'd like to thank our amazing small team who work so hard and are like a family. We've had tremendous support from the AA in our time of membership."
Friendliness was found to be the most important trait to running a successful B&B according to research by Eviivo.
The online booking software provider found that nearly 1,500 reviews of its top 100 properties, guests most frequently cited ‘friendly' (17.5% of reviews), ‘hosts' (16.5%) and ‘welcome' (13.5%) when praising an establishment.
Simon Numphud, managing director of AA Hotel & Hospitality Services, commented: "The AA B&B Awards are an important date in the AA's calendar, as we celebrate all that is great about B&Bs and highlight those that are constantly striving beyond what is expected."
The winners of the five award categories were honoured at an event held at the Landmark hotel in London's Marylebone.
The full list of winners:
AA Friendliest B&B of the year
AA B&B story of the year
Fosse Farmhouse - Castle Combe, Wiltshire
AA unique B&B of the year
The 25 Boutique B&B - Torquay, Devon
AA restaurant with rooms of the year
Long Melford Swan - Long Melford, Suffolk
AA guest accommodation of the year
Cruickshanks Boutique B&B - Isle of Arran (Scotland)
Old Town Hall - Leyburn, North Yorkshire (England)
Rhedyn Guest House - Builth Wells, Powys (Wales)
Causeway Lode - Bushmills, County Antrim (Northern Ireland)