The Caterer
Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

Hilton Worldwide guests choose room view with help of Google

23 May 2016

Hilton Worldwide has teamed up with Google Maps to allow guests the opportunity to identify the view from a hotel bedroom prior to booking.

The facility is available to the 52 million members of the Hilton HHonours loyalty scheme via an app. It is an extension of the existing ability of loyalty members to be able to select the exact room they want.

Available only to Hilton HHonours members who book direct through Hilton Worldwide, the new technology will enable guests to select rooms with the best view as well as avoid those that look onto a busy road or a blank wall.

Mark Weinstein, senior vice-president and global head of loyalty and partnerships, Hilton Worldwide, said that the technology empowered members to have more control over their hotel stay.

"Guest preferences continue to evolve and, thanks to our digital innovations and category-leading partners like Google, we're providing even more personalized experiences for our Hilton HHonors members."

Megan Boundey, product manager of Google Maps, added that the technology enabled guests to receive the information they require in "a simple and intuitive way."

Digital check-in with room selection is available at more than 4,500 Hilton Worldwide hotels across 13 brands.

Hilton Worldwide introduces digital check-in and room selection >>

Top technology for switched-on hotels >>

The digital challenge: if hotels have technology it must work >>

Latest video from The Caterer

Are you looking for a new role? See all the current hospitality vacancies available with The Caterer Jobs >>

TagsTourism and Hotels
The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

close

Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking