Hospitality customers fear Wi Fi security breaches
More than half of business travellers have admitted they are concerned about Wi-Fi security, according to a new survey by broadband technology company iBAHN.
Public Wi-Fi hotspots have appeared in airports, hotels, coffee shops and railways and 30% of the 150,000 survey respondents claimed it was this "hot-spot" element that concerned them.
A further 20% are nervous about using unknown Wi-Fi providers when on the move.
Wi-Fi is a radio signal with a limited range, which allows travellers with enabled devices to wirelessly connect to the internet.
Shire Hotels group have just installed Wi-Fi in all their hotels and marketing director Jane Waterworth said: "In the main we don't find that customers are worried about safety and security but a few companies do insist on hard wired connections and we offer modem access in that case".
The market for Wi-Fi is increasing with 68% of respondents owning an enabled device and a further 21% planning to purchase one in the next 12 months.
Shire Hotels company profile >>
By Alix Young
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