Hotel guests miss their home comforts most
A lack of home comforts is hotel guests' number one gripe according to a new survey.
More than a quarter (27%) of the 1,600 people interviewed by pollster YouGov put this at the top of their list, although a quarter said loneliness was the worst aspect of staying in a hotel.
Around one-third of those staying in a hotel for business purposes admitted to having had to do work (38%) or eat a meal (31%) from their hotel bed.
Other complaints from guests included the impersonal atmosphere (12%) of hotels and rooms that had no way of manually adjusting the temperature inside (10%).
The study was commissioned by Leeds apartments the Chambers.
By Chris Druce
Get your copy of Caterer and Hotelkeeper every week -
|