Hotel industry one of best for employee productivity, says report

18 December 2013 by
Hotel industry one of best for employee productivity, says report

The foodservice and hotel industries beat many other sectors when it comes to global employee productivity at work, new research has found.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /?>

Foodservice employees reported feeling happy at work 51% of the time and engaged 56%, compared to hotel staff at 41% for happiness and 51% for feeling engaged - also above the overall averages.

The survey questioned over 30,000 professionals across various industries around the world, using criteria such as energy levels, time engaged and feelings of happiness at work. It found that the hotel sector performed one of the best, while biotechnology came bottom with a score of 53.2%.

Country-wise, Portugal has the lowest productivity at 43.3% of time spent on task, and Mexico the highest, with 73.2% of time on task.

Jessica Pryce-Jones, founder director of the iOpener Institute and author of Happiness at Work - Maximising Your Psychological Capital for Success, said: "Whilst broad correlations between happiness at work and productivity have been recognised for some time, this detailed method of analysing the components offers organisations actionable insights to formulate practical plans to improve their productivity."

Pryce-Jones also added that hotels are still bouncing back from the recession and despite scoring highly on productivity can still improve when it comes to occupancy and daily rates.

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking