IHG to launch airline-style reservations system

30 April 2015 by
IHG to launch airline-style reservations system
InterContinental Hotels Group (IHG) has announced the launch of "a next-generation guest reservation system" similar to the model developed by the airline industry.
Set to be introduced globally in 2017, the new system will replace IHG's current reservation system Holidex.
Richard Solomons, chief executive of IHG, said the collaboration with Amadeus will build on the group's "long track record of innovating through technology" which has included being "the first company to offer online bookings, having the highest rated app in the hotel and travel industry, and offering mobile check-in and check-out".
"The next-generation guest reservation system we will create with Amadeus will deliver a powerful global platform for hotels to manage guest interaction, will be intuitive for hotel teams, and will help us accelerate our work to revolutionise and personalise the guest experience through technology."
The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking