InterContinental GM advises hoteliers on recession

10 February 2009 by
InterContinental GM advises hoteliers on recession

The new general manager at London's InterContinental Park Lane has urged hoteliers not to panic over the recession.

Colombian-born Alvaro Rey, who arrived in London a month ago from his position at the Intercontinental in Sydney, said that he had been through tough times in the past and that IHG had chosen him to steer its flagship hotel in London through the tough times ahead.

"I was general manager of the InterContinental São Paulo hotel in Brazil in 2001 when the Argentine Peso crashed so I know what it's like to run a hotel in these times.

"I would advise hoteliers not to be scared to analyse and to do things differently- be creative. Get everyone in your team involved to generate ideas, have meetings with your staff on a daily basis, and find out the needs of everyone in your hotel."

He also advised hoteliers to encourage their staff to bring ideas to meetings.

"My receptionist in Sydney thought of an idea to serve cocktails in the bedroom in a theatrical way. Those cocktails became famous around Sydney and were a huge success."

Rey also spoke of the rates at the InterContinental, saying that although volumes of bookings had fallen slightly, rates were similar to last year.

"It's not going to be an easy year, but it is achievable," he added.

Colombian announced as new InterContinental Park Lane general manager>>

IHG moves to slash £140m off energy costs>>

InterContinental Hotels confirms that jobs will go this year>>

UK hoteliers must look for creative ways to cut costs>>

By Gemma Sharkey

E-mail your comments to Gemma Sharkey here. jobs
Looking for a new job? Find your next hotel job here with jobs

The Caterer Blog]( Catch up with more news and gossip on the Caterer Blog here
[Newsletters For the latest hospitality news, sign up for our e-mail newsletters.
The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking