Now into their fifth year, the Hotel Cateys celebrate excellence across all layers of management and operations in the hotel sector. They are the hotel industry's only truly independent benchmark of operational excellence.
Does your front-of-house team make guests feel they are in a home from home? Do you have a housekeeping team that leaves things so clean you could eat your dinner off them? Or does your conference and banqueting team offer an outstanding level of service? If so, we want to hear about them.
To make a nomination for the 2011 Hotel Cateys, go to www.hotelcateys.com for full details. The closing date for the Hotel Cateys and for Hotelier of the Year is Friday 15 July.
The 2011 awards will climax with a gala dinner at the Lancaster London hotel on Friday 18 November.
By Neil Gerrard
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