London's Grosvenor House's head porter of 28 years, Tony Smith, died suddenly last Wednesday due to heart complications at the age of 57.
A veteran of the hotel's conference and banqueting department, Claire Keene, director of event management, said of him: "We are shocked and saddened at the loss of Tony.
"He was so very popular with all his peers and customers. He was especially proud of his team and their multitude of accomplishments. He and his team were responsible for the successful outcome of some of the most important events ever held in London. Our thoughts and prayers are with his family."
Anthony Stewart-Moore, general manager added: "For 28 years Tony gave this wonderful hotel his absolute best. He was above all else a kind, caring and honest man who always put the interest of others ahead of his own. He made this a lovely place to work."
Tony is survived by partner, Sharren Miller, and his two daughters, Jacqueline and Toni.
His funeral will take place on Wednesday, 15 November. A memorial service will take place at a later date.
The family has requested that donations should be made to the British Heart Foundation.
By Emily Manson
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