Play it again, Sam 13 December 2019 Sam Harrison returns to the floor at Hammersmith’s Riverside Studios, where his brasserie is set to be a blockbuster
In this week's issue... Play it again, Sam Sam Harrison returns to the floor at Hammersmith’s Riverside Studios, where his brasserie is set to be a blockbuster
Read More
Search

Marriott trains 500,000 workers to spot human trafficking

13 February 2019 by
Marriott trains 500,000 workers to spot human trafficking

Marriott International has trained 500,000 hotel workers to spot the signs of human trafficking, action that has already seen young people removed from dangerous situations.

Staff have been taught to report suspicious activity such as guests with minimal clothing or luggage, multiple men being escorted to a guest room, individuals who seem disoriented or unable to speak freely as well as guests who insist on little or no housekeeping.

Marriott introduced mandatory human trafficking awareness in both managed and franchised properties in January 2017. Role-specific programmes have been delivered in 17 languages across the 130 countries and territories where Marriott operates.

The move followed a report from the International Labour Organization which projected that worldwide more than 40 million people are subjected to modern slavery, with UNICEF having estimated that about 25% of trafficking involves children.

Dr David Rodriguez, chief global human resources officer at Marriott International explained: "Hotels can unfortunately be unwilling venues for this unconscionable crime - and as a global hotel company that cares about human rights, we're proud to be training hotel workers across the Marriott system to spot the signs.

"There is no easy fix, but combatting modern-day slavery starts with awareness - and we now have a significant number of people capable of recognising suspicious behaviour and reporting it to management and, in some cases, law enforcement."

He added: "In a hotel, our people wouldn't necessarily see a human trafficker visibly restraining a victim; they would typically see a scenario that is much more nuanced and harder to detect if you don't know what to look for. That's why helping associates identify the signs of sexual exploitation and forced labour is so important. This knowledge gives our associates confidence that they can do something to help, which is already having an important impact in our hotels."

Marriott renames loyalty programme Bonvoy>>

Marriott hack: over five million passport numbers compromised>>

Get The Caterer every week on your smartphone, tablet, or even in good old-fashioned hard copy (or all three!).
The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!