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Nottingham Park Plaza hotel reopens after flood

21 October 2011 by
Nottingham Park Plaza hotel reopens after flood

A Nottingham hotel that was forced to evacuate 170 guests on Wednesday afternoon because of a burst water pipe has reopened.

The ground floor lobby of the 178-bedroom Park Plaza hotel, Maid Marion Way, was flooded when a pipe above the reception desk split open.

Firefighters were called to the hotel at 3.35pm and transferred the guests to two neighbouring hotels as a precaution amid fears the water could mix with electricity.

The hotel was back in business by 2pm check-in the following day.

A Park Plaza spokesman confirmed guests would receive a refund for their accommodation on the disrupted night and were not charged for the hotel rooms they were relocated to.

She added: "The safety and comfort of our guests is our top priority and we apologise for the inconvenience caused to them by the flooding. On a positive note, we've received numerous comments from our guests who thanked our team for the prompt and efficient care they received."

Park Plaza Hotels reports strong half-year results >>

Park Plaza in £21m London hotels deal >>

Park Plaza report increased revenue for 2010 >>

By Helen Gilbert

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