Nottingham Park Plaza hotel reopens after flood
A Nottingham hotel that was forced to evacuate 170 guests on Wednesday afternoon because of a burst water pipe has reopened.
The ground floor lobby of the 178-bedroom Park Plaza hotel, Maid Marion Way, was flooded when a pipe above the reception desk split open.
Firefighters were called to the hotel at 3.35pm and transferred the guests to two neighbouring hotels as a precaution amid fears the water could mix with electricity.
The hotel was back in business by 2pm check-in the following day.
A Park Plaza spokesman confirmed guests would receive a refund for their accommodation on the disrupted night and were not charged for the hotel rooms they were relocated to.
She added: "The safety and comfort of our guests is our top priority and we apologise for the inconvenience caused to them by the flooding. On a positive note, we've received numerous comments from our guests who thanked our team for the prompt and efficient care they received."
Park Plaza Hotels reports strong half-year results >>
Park Plaza in £21m London hotels deal >>
Park Plaza report increased revenue for 2010 >>
By Helen Gilbert
If you have something to say on this story or anything else join the debate at Table Talk - Caterer's new networking forum. Go to www.catererandhotelkeeper.com/tabletalk
Catererandhotelkeeper.com jobs
Looking for a new job? Find your next job here with Catererandhotelkeeper.com jobs