Service with a smile 21 February 2020 Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
In this week's issue...Service with a smile Tom Kemble of the Pass at South Lodge cooks up a pumpkin masterclass and shares why it’s important for chefs to meet their customers
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The Caterer

People Moves: Paul Kay, Alice Ng, Andrew Mosley…

15 July 2004
People Moves: Paul Kay, Alice Ng, Andrew Mosley…

All the latest appointments and promotions…

Hotels

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Ng

Alice Ng has been promoted to the role of general manager of the 100-bedroom Express by Holiday Inn Newcastle Metro Centre. She was previously general manager designate. Stepping into Alice's old shoes is former deputy manager Keith Stewart.

Moat House Hotels has welcomed Paul Kay as customer sales training manager for the south division. Paul moves from Holiday Inn, where he was regional revenue manager.

![](https://cdn.filestackcontent.com/jyBLDhEURmG14ILD2AMv)
Serbrock

Kempinski Hotels & Resorts has appointed John Serbrock regional vice president of sales and marketing for the Asia Pacific

region. John has worked for Kempinski before, but his last role was as group director of sales and marketing for Bilderberg Hotels & Resorts. Greg Ward has joined Von Essen Hotels as executive director of sales and marketing. He leaves his position as director of sales for Mandarin Oriental. The four-star, 324-bedroom De Vere Belfry in Wishaw, Warwickshire, has recruited Andrew Mosley as director of operations. Andrew has worked for De Vere for the last three years, most recently as general manager of its Swindon hotel. ### Plus… Restaurateurs Roy Ackerman and Prue Leith have been elected fellows of the BHA.
![](https://cdn.filestackcontent.com/kNrhOCoQmFjb9xU08GBA)
Greenwood
Property agent Colliers Robert Barry has this week opened a new office in Norwich, Norfolk. The office will be run by Richard Greenwood, a director of the company, who previously worked at the London branch. He is joined by Rachel Morton, who previously worked for a solicitors. She will be looking after the admin. If you have moved jobs recently or received a promotion and would like to feature in this column, please e-mail your details to [Sarah.Kaikini@rbi.co.uk Buy this week's *Caterer* for more People Moves
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