Upwardly mobile 20 September 2019 The founders of coffee and brunch chain Caravan are on the move, taking their business model to new Chelsea restaurant Vardo
In this week's issue... Upwardly mobile The founders of coffee and brunch chain Caravan are on the move, taking their business model to new Chelsea restaurant Vardo
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Running a tight ship: How Harbour Hotels is breaking the mould with its new training academies, fast-tracking talent up through the ranks

16 February 2019 by
Running a tight ship: How Harbour Hotels is breaking the mould with its new training academies, fast-tracking talent up through the ranks

Harbour Hotels is rising fathoms above the competition by investing heavily in its innovative staff training programmes. Chris Gamm reports

How do you overcome the challenge of struggling to recruit and retain brilliant staff, coupled with the ambition to deliver brand consistency across an expanding portfolio of properties?

Few would take the step of investing £250,000 to build an academy to train front of house staff and apprentice chefs. But that's exactly what Harbour Hotels, a group of 16 sites across the south of England, unveiled in December 2018.

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