Sally Beck has been promoted to general manager at the four-AA-star, 416-bedroom Lancaster London, from her previous role as hotel manager.
The hotel has been without a general manager since Stephen Kyjak-Lane, Beck's predecessor, left the property in February. Since leaving the Lancaster London, Kyjak-Lane has moved into hospitality staffing as general manager of Callibre International Recruitment.
Beck is now responsible for the operation of one of the largest banqueting hotels in Europe, which can cater for up to 3,000 guests. The hotel also has two restaurants, the Island Grill and Nipa Thai.
Prior to joining the Lancaster London, Beck was marketing director of the hotel's five-star sister property, the Landmark London for 11 years. She said she is thrilled to be promoted to general manager.
"We have a fantastic location overlooking Hyde Park and some of the best service standards in the industry," she explained. "I am excited about the future of this iconic hotel and am looking forward to taking Lancaster London and the team to the next level before its 50th Anniversary in 2017."
A St Julian's scholar and an active member of the Institute of Hospitality, Beck is passionate about being involved in the wider industry and particularly in developing the apprenticeship programme within the hotel.