Hotelier of the Year 2019 8 November 2019 Sally Beck, general manager of Royal Lancaster London, shares her people-first strategy for creating the 'happiest hotel'
In this week's issue... Hotelier of the Year 2019 Sally Beck, general manager of Royal Lancaster London, shares her people-first strategy for creating the 'happiest hotel'
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Sight and sound: in-room entertainment

25 November 2018 by
Sight and sound: in-room entertainment

When it comes to in-room entertainment, casting will be the buzzword for 2019, as guests will use it to watch their own content on ultra-high-definition TVs, as Elly Earls reports

And we're not just doing it at home. Whether we're on trains or waiting for planes, we want to be able to log on and pick up where we left off last night. Even in hotel rooms, where we used to look forward to watching movies we didn't have access to at home, the tables have turned. The challenge for hoteliers today is not to beat what we have access to in our living rooms, but to match it.

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