In the first of a series of features on the staffing crisis in hospitality, Katherine Price looks at how businesses are making it easy for new parents to return to work, with flexible hours, part-time solutions and an enlightened approach that is paying dividends when it comes to tapping into this pool of talent
"We have really talented people in our business who are parents and we risk losing them, or not finding them in the first place, if we don't try and make this work for them," says Anna Jackson, operations director at Firmdale.
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